Privacy policy
This Privacy Policy describes how Zissoma ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this policy.
📍 Information We Collect
We may collect the following types of information when you interact with our website:
1. Personal Information
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Name
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Email address
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Phone number
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Billing & shipping address
2. Payment Information
We may collect payment details (UPI, wallet, card information) during checkout.
⚠️ We do NOT store full card details.
Payments are securely processed through trusted third-party gateways.
3. Technical & Device Information
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IP address
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Browser type
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Operating system
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Pages viewed
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Time spent on website
This helps improve website performance and user experience.
📦 How We Use Your Information
We use the information collected to:
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Process and deliver your orders
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Provide tracking and order support
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Communicate regarding offers, updates, and services
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Improve our website and customer experience
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Prevent fraud and unauthorized activity
We may also use your information for internal business analytics.
💬 Marketing & Communication
With your consent, we may send:
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Offers
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New product updates
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Festive deals
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Order-related notifications
You may unsubscribe anytime by clicking “Unsubscribe” at the bottom of emails or messaging us directly.
🤝 Sharing Your Information
We may share your information with trusted service partners such as:
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Payment gateways
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Delivery & logistics providers
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SMS/Email/WhatsApp communication platforms
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Website analytics tools (e.g., Google Analytics)
We DO NOT sell or rent your personal information to any third party.
🔐 Data Security
We implement strong security measures to protect your data from:
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Unauthorized access
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Loss or misuse
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Alteration or disclosure
However, no online platform can guarantee 100% security.
🍪 Cookies
We use cookies to improve user experience and personalize content.
You can disable cookies from your browser settings, but some site features may not function properly.
🧒 Children’s Privacy
Our website is not intended for individuals under 18 years of age, and we do not knowingly collect their data.
✏️ Your Rights
Depending on applicable laws, you may:
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Request access to your stored data
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Request correction of incorrect information
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Request deletion of your personal data (where applicable)
To request data access or deletion, contact us at:
