Privacy policy

This Privacy Policy describes how Zissoma ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

📍 Information We Collect

We may collect the following types of information when you interact with our website:

1. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

2. Payment Information

We may collect payment details (UPI, wallet, card information) during checkout.
⚠️ We do NOT store full card details.
Payments are securely processed through trusted third-party gateways.

3. Technical & Device Information

  • IP address

  • Browser type

  • Operating system

  • Pages viewed

  • Time spent on website

This helps improve website performance and user experience.

📦 How We Use Your Information

We use the information collected to:

  • Process and deliver your orders

  • Provide tracking and order support

  • Communicate regarding offers, updates, and services

  • Improve our website and customer experience

  • Prevent fraud and unauthorized activity

We may also use your information for internal business analytics.

💬 Marketing & Communication

With your consent, we may send:

  • Offers

  • New product updates

  • Festive deals

  • Order-related notifications

You may unsubscribe anytime by clicking “Unsubscribe” at the bottom of emails or messaging us directly.

🤝 Sharing Your Information

We may share your information with trusted service partners such as:

  • Payment gateways

  • Delivery & logistics providers

  • SMS/Email/WhatsApp communication platforms

  • Website analytics tools (e.g., Google Analytics)

We DO NOT sell or rent your personal information to any third party.

🔐 Data Security

We implement strong security measures to protect your data from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

However, no online platform can guarantee 100% security.

🍪 Cookies

We use cookies to improve user experience and personalize content.
You can disable cookies from your browser settings, but some site features may not function properly.

🧒 Children’s Privacy

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect their data.

✏️ Your Rights

Depending on applicable laws, you may:

  • Request access to your stored data

  • Request correction of incorrect information

  • Request deletion of your personal data (where applicable)

To request data access or deletion, contact us at:

📧 zissomaofficial@gmail.com